For personal data requests
You can contact the Avesta Travel team with questions about this policy, data processing, or your rights.
Privacy Policy
Last Updated: May 1, 2026
As Avesta Travel, the security and privacy of our guests' personal data is our highest priority. This Privacy Policy explains how your data is collected, used, and protected when you visit avestatour.com or use our services.
1. Collected Information
To provide you with better service and to carry out your travel organizations perfectly, we may process the following data:
- Identity Information: Name, surname, T.R. identity number, or passport information.
- Contact Information: E-mail address, phone number, and residence address.
- Reservation Details: Travel preferences, accommodation information, and tour history.
- Payment Information: Billing information required for secure completion of transactions (Credit card information is not stored in our systems, it is processed through secure payment gateways).
2. Purpose of Using Data
The information we collect is used only for the following purposes:
- Confirmation and management of your reservation processes.
- Providing transportation, accommodation, and other travel services.
- Providing customer support services and responding to your requests.
- Fulfillment of legal obligations.
- Sharing campaign, discount, and new route announcements with your permission.
3. Data Sharing and Third Parties
Avesta Travel does not sell or rent your personal data to third parties. However, information necessary for the completion of the travel service (airlines, hotels, insurance companies, and local suppliers) is shared with the relevant business partners. These shares are limited only to the performance of the service.
4. Data Security
Your data is protected in high-security servers with modern encryption methods and technical measures to prevent unauthorized access, loss, or misuse. All data transfers on our website are encrypted with SSL (Secure Sockets Layer) technology.
5. Cookies
Our website uses cookies to improve user experience and analyze site traffic. You can restrict or refuse the use of cookies through your browser settings.
6. User Rights
Regarding your personal data; you have the right to learn whether your data is processed, to request correction of incorrect data, or to request the deletion of your data. You can always contact us for these requests.
7. Contact
For your questions or data requests regarding our privacy policy, you can contact us through the following channels:
- E-mail: info@avestatour.com
- Web: www.avestatour.com